Shipping policy
Thank you for shopping with Joie DPeau! Below is our shipping policy to help you know what to expect when placing your order.
Processing Time:
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. We currently offer:
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Standard Shipping (3–5 business days)
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Expedited Shipping (1–3 business days) – additional fee applies
Please note that delivery times are estimates and may vary depending on location and carrier.
Shipping Locations:
We currently ship within the United States. We’re working on expanding our shipping zones—stay tuned for updates!
Free Shipping:
Enjoy free shipping on all orders over $50 (U.S. only).
Order Issues or Delays:
If your order is delayed or lost in transit, please contact us at Joiedpeau@gmail.com with your order number and we’ll be happy to assist.
Incorrect Shipping Information:
Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to an incorrect address due to customer error.
Contact Us:
If you have any questions about your order or shipping details, please email us at Joiedpeau@gmail.com.